Faqs

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Cleaning and Care (2)

How do I clean my stainless steel sink?

Stainless steel is virtually carefree, and highly resistant to damage. However it can be damaged by certain harsh chemicals. To clean the sink, only use chemicals that are listed as safe for cleaning stainless steel. For regular purposes, dishwashing soap and a soft foam sponge will be enough to scrub off any food waste stuck to your sink. For hardwater deposits, you can use a little white vinegar. Gently rub with vinegar and rinse off with water. Whatever chemicals or soap you use to clean your sink, make sure to thoroughly rinse off with water. Household bleach can be very damaging to stainless steel. If you pour bleach in the sink, make sure to rinse off with water right away. Wet sponges, or wet colored towels left sitting in the sink for prolonged periods can stain the sink surface. Cast iron pots and pans rust. When you leave wet cast iron pots sitting in your sink, the rust can get absorbed into the stainless steel and leave rust stains. Instructions on how to remove these stains can be found here. In general stainless steel is very resistant to damages, but if you want to maintain the finish and keep your sink looking like new, we recommend rinsing off any dirt with water after every use and wipe it dry with a towel.

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What chemicals are not safe to use on stainless steel?

Household bleach can stain or corrode stainless steel and should not be used. If you ever pour bleach in the sink rinse it off with water immediately. Use only household cleaning chemicals that are listed as safe for stainless steel. Many household cleaning agents contain chlorine or bleach and should not be used. Industrial chemicals and solvents can also damage stainless steel. If any such chemicals get in the sink, rinse it off with water right away. Stainless steel is an alloy of iron, chromium and nickel. The chromium forms a protective layer of chromium oxide on the surface. Any harsh chemicals that damage this protective layer will damage the finish of your sink. This is something not unique to Ruvati sinks. This is true of stainless steel sinks from any brand.

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Buying Guide (4)

What is the difference between 16 and 18 gauge sinks?

The gauge of the sink is how the thickness of the steel is measured. The smaller the number, the thicker the steel is, so a 16 gauge sink is thicker and stronger than an 18 gauge sink. 16 gauge means the thickness of the steel is 1/16th of an inch.

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What certifications do Ruvati products have?

Most Ruvati products are cUPC (Universal Plumbing Code) certified and listed by IAPMO (International Association of Plumbing and Mechanical Officials) to meed industry codes and standards for USA and Canada. Products that are certified are listed as such on our website.

All Ruvati kitchen and bathroom faucets also comply with the new federal “lead-free” requirements of the 2014 Reduction of Lead in Drinking Water Act, as well as state legislations in California (AB-1953) and Vermont (S-152).

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Can I purchase Ruvati products directly from Ruvati USA, Inc. ?

Ruvati products can only be purchased from Ruvati Authorized Dealers. Go to our Where to Buy page to see a listing of retailers that offer Ruvati products. When you buy from a Ruvati authorized dealer, your product is backed by the Ruvati manufacturer warranty, and you will receive the best in class technical support and customer service that you expect from Ruvati.

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How do stainless steel sinks compare with other materials such as cast iron, acrylic or porcelain?

Stainless steel is an alloy made up of many materials such as chromium and nickel, making it more durable and resistant to daily use than cast iron, porcelain, and acrylic. It is resistant to rust, heat,  stains, odors, peeling, cracking, chipping & most chemicals and is also easier to clean than most other materials. While stainless steel doesn’t come in as many color options as other materials, it will maintain its shine and look new for many years. Ruvati stainless steel sinks are equipped with heavy duty sound guard padding and undercoating to reduce noise.

Porcelain, cast iron, and acrylic can be easily dulled and damaged by sharp objects and impacts like dropping pots or pans. Cast iron sinks can be very heavy, making it difficult to install. Porcelain and acrylic sinks can break or crack if not handled carefully.

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Spare Parts (3)

I am installing a garbage disposal with my Ruvati sink. Where can I get the flange / drain that will fit?

Ruvati sinks have standard 3.5″ drains, so they should fit the standard flange that comes with your garbage disposal. Because garbage disposals may vary, we recommend using the flange (drain) that comes with the garbage disposal. In that way, you can ensure that your disposal will function properly. Most Ruvati sinks come pre-packaged with basket strainer drains (1 drain for single bowl sinks and 2 drains for double bowl sinks). If you are installing a garbage disposal, you will not be using the Ruvati basket strainer drain in that bowl. If you have a double bowl sink, you will install the garbage disposal on one bowl, along with its flange, and in the other bowl, you will be using the Ruvati basket strainer drain.

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Where can I buy spare parts for Ruvati faucets or sinks?

To purchase spare parts for your Ruvati faucet or sink, contact Ruvati directly via phone at 1-855-478-8284 or email us at support@ruvati.com. 

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One or more of the rubber feet of the rinse grids in my sink is lost or missing

Ruvati sink rinse grids come with rubber feet and bumpers to protect your sink from being scratched by the metal grid. If any of the rubber feet of your rinse grid are missing, or gets lost or broken, please contact us to get replacement parts.

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